Never pay for shipping again.
- Plush mattress cradles the body and relieves pressure points
- Hybrid mattress combines memory foam with innerspring for support
- Set includes a standard 9" or low-profile 5.75" StabL-Base box spring
- White Glove Delivery+ includes set-up and mattress haul-away
The Serta Perfect Sleeper Castleview Limited Edition Plush Mattress features a layer of liquid-gel enhanced Cool Twist® Gel Foam that gently conforms to your body and relieves pressure points. This unique foam also promotes enhanced airflow through the mattress. Individually wrapped coil technology provides extra support to the areas of the body that need it most, while isolating motion to reduce partner disturbance. Cool Balance® technology is a high-performance heat and moisture-regulating fabric that ensures a comfortable, balanced sleep temperature. Total Edge® Foam Encasement prevents sagging, provides superior edge support and extends the life of your mattress.
Serta Perfect Sleeper Collection Official mattress of the National Sleep Foundation, the Serta Perfect Sleeper model addresses five common sleep problems. Comfort XD™ Foam provides pressure-point relief, which helps prevent tossing and turning. Serta’s Custom Support® innerspring offers a body-cradling feel and outstanding support while minimizing motion transfer. To ensure a comfortable sleep temperature, Cool Twist® Gel Foam reduces the build-up of heat at the surface. Total Edge® Foam Encasement helps reduce edge roll-off, extending the sleep surface.
Home Delivery, Set-up and Mattress Haul-away Serta’s Home White Glove Delivery+ service* includes in-home delivery, up to two flights of stairs. The delivery agent will remove the mattress from packaging and set-up basic bed frames (if no tools are required). The Member may ask the delivery agent to move a used mattress to another room at the location or haul-away the old mattress from the premises. Estimated delivery time is 10 to 12 business days for standard zones; remote zones may take longer. The delivery agent will call the Member to set up an appointment.
Need Help? Ask our dedicated Openbax Club members-only Serta hotline, staffed especially for you by Serta Mattress Specialists: 1-888-240-1945 available 24 hours/7 days a week.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.